Refund Policy
We want you to feel confident in every purchase. If you're not fully satisfied, we're here to help.
1. Eligibility for Refunds
We accept returns for unopened and unused items within 14 days of delivery.
To qualify, products must be in original condition and packaging.
2. How to Request a Refund
Please contact our customer support team before sending any items back.
We’ll provide instructions and a return authorization number.
3. Refund Process
Once we receive and inspect your returned item, we’ll issue a refund to your original payment method.
Refunds typically take 5–10 business days to appear, depending on your bank or card provider.
4. Non-Refundable Items
We cannot accept returns for:
- Opened or used products
- Items marked as “final sale”
- Perishable or temperature-sensitive goods
5. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
Original shipping fees are non-refundable.
6. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
We’ll make it right—either by replacement or full refund.